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A UK product safety notice says Decathlon has recalled its Electric Assistance SUP system and compatible battery because water may enter the battery and cause overheating, thermal runaway, fire or a potential explosion. Owners are advised to stop using the products and arrange a refund through Decathlon, following its return or disposal instructions.
Decathlon has recalled its electric assistance system for stand-up paddleboards and kayaks, along with a compatible lithium-ion battery, after a UK product safety alert identified a serious risk of fire and burns. The notice says water may enter the battery, leading to overheating and thermal runaway, which could result in fire or a potential explosion. Consumers are advised to stop using the affected products immediately.
The GOV.UK recall report identifies the assistance system as Decathlon Electric Assistance SUP, model 8771733, item code 4682119 and barcode 3583784325974. The battery is model 8853862, item code 5094260 and barcode 3608390815586. The product is a rechargeable motor and battery intended to provide powered propulsion for compatible Decathlon kayaks and stand-up paddleboards.
The report lists the sales period as November 1, 2022, through October 12, 2026, and gives China as the country of origin. It says Decathlon has recalled the products from end users and has written to affected consumers. The notice recommends returning the affected equipment to a nearby Decathlon store for a refund.
If returning the equipment is not possible, Decathlon has advised affected customers that it may be disposed of safely through a local household waste disposal site. Consumers should check with the site first to confirm it accepts this type of battery. The notice says customers who dispose of the product should complete the Certificate of Disposal supplied by Decathlon and email it to the company to obtain a refund.
Battery Risk on the Water
The alert concerns a powered accessory used around water, but the identified hazard is inside its lithium-ion battery: water infiltration may cause overheating and thermal runaway. The notice warns that this could lead to fire or a potential explosion, creating a risk of burns to users and others nearby. That risk makes stopping use, rather than simply avoiding wet conditions, the action recommended by the safety notice.
The recall also matters to customers who may own the motor or battery separately, or who bought the system for a compatible kayak rather than a paddleboard. The alert lists identifiers for both components, giving owners a way to check whether their equipment is affected. Following the specified disposal process is also important: local waste sites may have different rules for accepting batteries, and the refund route for disposal requires returning Decathlon’s Certificate of Disposal.
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How to Identify the Recalled Units
The report is a UK product safety notice recorded as case 2610-0191 and notified by Local Authority Trading Standards. It classifies the product as hobby and sports equipment, specifically watercraft replacement parts or accessories. The notice says the product does not meet the requirements of the General Product Safety Regulations 2005.
Owners can compare the label or product documentation with the listed model, item code and barcode numbers. The assistance system’s barcode is 3583784325974; the battery’s barcode is 3608390815586. The listed sales dates are not a substitute for checking these identifiers, particularly for products purchased second-hand or where packaging is no longer available. The recall notice directs consumers to Decathlon’s website or customer service for assistance.
“The product presents a serious risk of fire and burns because water may infiltrate the battery, causing overheating and thermal runaway.”
— GOV.UK product safety alert
Details Not Given in the Alert
The safety notice does not state how many units were sold or how many customers have been affected. It also does not report any confirmed fires, injuries or other incidents linked to the product. The hazard is described as a serious risk, but the alert does not give the likelihood of water entering a particular battery or explain which conditions may contribute to infiltration.
The report does not provide a detailed account of the technical failure, a revised battery design or a date by which all affected products are expected to be returned or disposed of. It also does not explain why the listed sales period extends to October 12, 2026. Owners should use Decathlon’s recall information or customer service for case-specific instructions rather than infer whether a unit is safe from its condition or usage history.
Steps for Affected Owners
Owners should stop using the system and battery immediately, then contact Decathlon or take the affected equipment to a nearby Decathlon store to arrange a refund. If using the disposal option, customers should first ask their local household waste facility whether it accepts the battery type. After disposal, they should complete the Certificate of Disposal provided by Decathlon and email it to the company, as directed in the notice.
The alert lists Decathlon’s website and customer service as sources of further instructions. It gives WhatsApp contact number +44 (0)748 306 8343 and email address customer.enquiries@decathlon.com. The notice does not state a separate deadline for making a claim, so affected owners should contact the company to confirm the current refund process and any required documentation.
Key Questions
Which Decathlon products are included in the recall?
The notice covers the Electric Assistance SUP, model 8771733, and its battery, model 8853862. Check the listed item codes and barcodes against the equipment or its documentation.
What is the safety risk?
The alert says water may enter the battery and cause overheating and thermal runaway, creating a risk of fire, burns or a potential explosion.
What should owners do now?
Stop using the product immediately and return it to a Decathlon store for a refund, or contact Decathlon about the disposal option described in the recall notice.
Can the battery go in household waste?
The notice says affected products may be disposed of through a local household waste disposal site, but customers should confirm in advance that the site accepts this type of battery. A Certificate of Disposal must then be completed and sent to Decathlon for a refund.
How can I contact Decathlon about the recall?
The notice directs consumers to Decathlon’s website or customer service. It lists WhatsApp at +44 (0)748 306 8343 and email at customer.enquiries@decathlon.com.
Source: gov.uk
